Executive Highlight
Jermaine Oldham
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Vice President, Tech Ops and Information Security, Echo Global Logistics
- Industry: Transportation
Business Founded: 2005
Phone: (312) 784-4357
Email: [email protected]
Address:
600 W. Chicago Ave.
Chicago, IL 60654
How long have you been in your industry?7 years
Why did you choose your industry?Great opportunity to make an impact in a growing industry leveraging technology.
Who are your typical clients?Customers seeking to ship their goods and services to their customers.
What do you like best about being in this industry?Leveraging technology to make the customer experience more efficient and effective for our customers.
What are common problems you see?Cyber threat, manual processes to serve customers, market challenges with saturation of carriers.
What advice/tips do you have for clients?Leverage Echo to manage your transportation needs end-to-end and allow us to manage your entire transportation network serving as an extension of your team.
When is your busy season?Beginning of the year.
What keeps you up at night?Cyber threats and availability of critical systems to support our business.
How do you market yourself to grow/expand your business?Set yearly goals, think strategically about areas of weaknesses & how I close the gaps, develop action plans to close any gaps through learning, stretch assignments, or mentorship.
How involved are you in the community?Serving at my church and mentoring technology professional in the community.
What is your favorite not for profit or charity?Goodwill Industries International
What advice would you give to someone thinking of getting into this business?Learn how transportation works at a high level, then connect with professionals in the industry to pick their brains.
What do you enjoy doing in your free time?Spending time with family, watching college sports, and BBQing.
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