Opseva

Industry: Information Technology

Business Size: 11-20

Phone: 9046085428

Address:
5011 Gate Parkway Builkding 100, Suite 100
Jacksonville, FL 32233

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About OpsevaOpseva is a trusted provider of innovative IT services and office technology solutions, empowering businesses to thrive in today's competitive landscape. With a customer-focused approach and decades of industry experience, we deliver tailored, scalable, and cost-effective solutions to ensure seamless operations and enhanced productivity. Whether you need 24/7 IT support, secure communication systems, or advanced office technology, we are here to help your business succeed.

What differentiates you from the competition?Opseva is unique because we combine proactive IT management, customer success-driven partnerships, and integrated solutions like VOIP and office technology — delivering a single, trusted source for business growth and efficiency. 24X7 local Help Desk

What are your top selling services or products that your company offers?Unlike MSPs that only manage IT, Opseva brings together core IT services, cloud-based VOIP systems, and modern office technology (printers, copiers, digital whiteboards, automation tools) into one partnership.

If you had one message to get across to future customers, what would it be?We are the IT partner that goes beyond fixing issues — we combine proactive technology, local expertise, and dedicated customer success keeping your business secure, efficient, and ready for growth.

What is the biggest marketing challenge that you will face in the upcoming year?In year two, the marketing challenge shifts from “getting noticed” to “scaling systematically while keeping customers.” Differentiation, brand credibility, structured lead generation, and retention marketing all become critical to avoid plateauing.

What technologies are having the biggest impact on IT right now?For SMBs, the most transformative IT technologies in 2025 focus on efficiency, intelligence, security, and scalability. By combining AI-powered automation with robust security (backed by trusted MSPs), businesses can grow smartly and flexibly, while safeguarding their operations.

How do you ensure cybersecurity and data protection across systems?We don’t just rely on standard MSP tools — we combine robust platforms like RocketCyber and Datto RMM with partnerships like OnDefend for penetration testing and advanced defenses. That means you get enterprise-grade cybersecurity scaled to your business.

What trends are driving digital transformation?SMBs are increasingly transforming digitally by embracing AI, cloud solutions, automation, cybersecurity, and analytics—all aimed at enhancing efficiency, securing operations, and delivering personalized value to customers.

How are you managing cloud infrastructure and scalability?Opseva ensures scalability with a managed Azure cloud, combining 24/7 monitoring, automation, and proactive resource optimization to match business growth

What are the key skills in demand for IT professionals today?At Opseva, our IT candidates must combine technical expertise in cloud, VOIP, Networks, and cybersecurity with strong problem-solving, clear communication, and a customer-first mindset to deliver proactive, scalable, and secure services.

How do you stay current in such a rapidly evolving field?I stay current through continuous training, vendor partnerships, and by having a curious mind. Learning never stops.

What’s your approach to innovation and problem-solving in IT?I listen carefully, then act decisively.

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