TendedBar Inc.
- Industry: Hospitality / Restaurants
Address:
11290 Saint John's Industrial Parkway N Suite 6
Jacksonville, FL 32246
What makes your hospitality experience unique to guests? We remove the friction of shorter lines (or speed-to-table), consistent quality, and a modern, interactive experience. Guests get the drink they want fast, without the usual wait, and it feels premium instead of transactional.
How do you maintain quality and consistency across locations? We standardize recipes, dispense with precision, and track performance in real time. That combo controls + data keeps drinks consistent while helping operators catch issues early.
What trends are changing the way people dine or travel? Guests want speed, personalization, and experience, especially in venues where time matters. And non-alcoholic options (refreshers, energy, boba-style drinks) are exploding alongside classic cocktails.
How are you addressing staffing and retention challenges? We reduce repetitive workload and simplify training so teams can focus on hospitality, not just production. Automation doesn’t replace people—it helps the staff you do have win the shift.
What role does customer feedback play in your operations? It’s a direct input to iteration. We use feedback to refine menus, service speed, UI flow, and even where units are placed, because small changes can drive revenue quickly.
Can you describe a memorable guest experience that stood out? Watching a first-time user go from skeptical to smiling, then ordering another drink because it was fast and consistent. That’s the moment you realize the tech isn’t the story, the guest experience is. When you have a person who has spent their entire life in the industry and states I have never seen anyone take a picture of a concession stand in a positive way until tonight, when I saw 50 people Instagram their experience, that is when you know you have something.
What innovations are shaping the future of hospitality? Automation, paired with real-time data, represents a major shift that enables operators to run a beverage business like a performance-driven one. Layer in frictionless payments, smarter inventory, and stronger non-alcoholic programs, and you’ll see a big change in how venues serve.
We’ve taken facial recognition a step further by letting guests quickly order a cocktail and manage their tab with a simple face scan—removing the friction of traditional transactions and making the experience faster and more convenient.
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