Kindred Speak
What strategies are you using to create more authentic brand connections?I blend the StoryBrand framework with my own proprietary frameworks of: The Mom Magnet Method & The FED (focus+empathy+data) Method.
How do you measure the effectiveness of your marketing initiatives?Depends on what the client needs, but first we look for clarity. Is the messaging clear enough now that everyone is excited to use across channels? Then, once content is deployed we measure what makes sense for that channel: i.e. Website = traffic lift, increase on key actions, more leads. Email = more leads, open rates, click rates. Loyalty programs = engagement rate increase, share rate, increased time spent consuming content. Customer Service = decrease call volume about x topic which is now answered by new content. etc.
How are you integrating AI or automation into your campaigns?My favorite AI hack right now is using AI to house a brand’s “Story Library”. This helps organize and store random thoughts, stories and content ideas in one place to repurpose and drive stronger engagements by using ChatGPT/AI.
What advice would you give to aspiring marketers today?Remember—you’re marketing to humans. Don’t lose the human element. Use data and tools like AI to boost efficiency, but never stop sharpening the skills that help you understand, empathize with, and truly connect with real people…because connection beats perfection every time. AND – you don’t always have to be cute and clever. Clarity wins because people will always be able to understand it. If you confuse, you lose.
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