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The partnership began with the design and implementation of a 12-metre-high HaiPick system at CDW’s UK Logistics and Technology Centre. One of the tallest tote-handling systems in Hai Robotics’ European portfolio, the solution has helped CDW increase storage density, improve order accuracy, and boost throughput within a compact footprint.
The project highlighted the strong collaboration between the two teams and established the foundation for a long-term partnership focused on innovation and reliable automation delivery. Together, Hai Robotics and Milestone Projects designed and delivered the first 12-metre-high tote storage system in the region.
“This collaboration shows what’s possible when advanced robotics is combined with strong project delivery and integration expertise,” said Hai’s Country Manager for the UK & Ireland, Nikil Bharakhada. “As the original solution designer, I worked closely with both teams to turn a complex concept into a live operation.”
Jared Storey, CEO of Milestone Projects, added: “By working closely with Hai Robotics, we delivered a high-density tote-based system tailored to our client’s needs. Their technical expertise helped ensure a smooth and successful journey from concept to go-live.”
The CDW project was also shortlisted for the industry-recognised Supply Chain Excellence Awards in the Warehouse Initiative Award category back in November 2025, recognising its impact on efficiency and scalability.
Following this success, Hai Robotics and Milestone Projects are exploring new automation projects across sectors, including retail, e-commerce, healthcare, and manufacturing. The two companies are also planning a joint webinar to share key learnings from the CDW project.
You’re invited to join the session on February 12, 2026, 13:00 – 13:30 (CET), where both teams will discuss the project and how technology and collaboration are reshaping logistics.
Submitted by: Dale Bonsor
