Best Hope Therapy

Industry: Healthcare / Hospital

Business Size: 1-4

Phone: 727-946-1346

Address:
340 Paseo Reyes Dr.
St. Augustine, Florida 32095

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About Best Hope TherapyBest Hope Therapy provides in-person therapy in Palencia of St. Augustine and virtual therapy throughout Florida. Led by Owner, Licensed Marriage & Family Therapist and former TV journalist Larry Baumgartner, services focus on helping couples and individuals work through infidelity, intimacy challenges, emotional disconnection, and communication breakdowns. Help is also available for individuals hampered by anxiety, depression and life transitions. Larry helps clients create their instead, what they would rather have or be doing then what is presently taking place. Using solution-focused therapy, clients tap into their strengths, resources, and past successes to create meaningful, lasting change. Immediate openings available.

What differentiates you from the competition?I offer focused, solution-oriented therapy that helps couples and individuals create their instead—what they’d rather have in their relationship or life—using their own strengths and resources to make real change, fast.

What are your top selling services or products that your company offers?Getting potential couples counseling and individual clients to immediately understand how solution-focused therapy helps them create their instead—what they want in their relationship or life—without needing months of rehashing the past.

If you had one message to get across to future customers, what would it be?You don’t have to stay in the same painful patterns. We will create new and better ones. With solution-focused therapy, we’ll help you define your instead—what you truly want in your relationship or life—and take clear steps to get there, now.

What is the biggest marketing challenge that you will face in the upcoming year?My biggest marketing challenge is helping couples and individuals quickly understand that therapy with me is focused, practical, and built around creating the change they want—their instead—not just rehashing what’s gone wrong.

What innovations are improving patient care in your facility? Same-Day & Next-Day Virtual Appointments – Rapid access means clients can start progress quickly, not weeks later.
Solution-Focused Therapy Framework – Short-term and action-oriented, this method empowers clients to define and create their personal “instead” in life and relationships.
Secure Telehealth Services – Flexible, confidential therapy accessible across Florida, from home or work.
Free Initial 15-Minute Consultation – Allows clients to ask questions, assess fit, and begin therapy with confidence.
Virtual Office Integration – Professional setup, allowing occasional in-person or co-working space sessions without compromising consistency.

How is your hospital addressing the growing demand for services? To meet the growing demand for therapy services, Best Hope Therapy has expanded its offerings and improved accessibility through several key initiatives:
New In-Person Office in Palencia–St. Augustine: Recognizing the need for local support, we’ve opened a new office in the Palencia neighborhood of St. Augustine, providing convenient in-person sessions for couples and individuals in the area.
Immediate Virtual Availability: To accommodate clients across Florida, we offer virtual therapy sessions with immediate openings, ensuring timely access to support regardless of location.
Solution-Focused Approach: Our therapy model centers on helping clients identify their desired outcomes—what they want instead—and work collaboratively to achieve those goals, leading to efficient and effective therapy.
Free 15-Minute Consultations: We offer complimentary initial consultations to help potential clients assess fit and feel confident in their decision to pursue therapy with us.

What strategies are in place to retain and support healthcare workers?I am a solo practice with a billing specialist.

How are you using data or AI to improve health outcomes?I use client feedback and progress tracking tools to tailor therapy sessions, ensuring a clients unique needs are guided step-by-step. While not using AI directly, I leverage evidence-based methods and technology to monitor growth and adjust questions—helping clients create real, positive change faster.

What challenges are you facing post-pandemic?Post-pandemic, many clients face increased anxiety, relationship strain, and burnout, making it harder to find time for therapy. Helping clients overcome these hurdles while offering flexible virtual and in-person options is key to supporting their healing journey.

How do you ensure compassionate care across all departments?I ensure compassionate care by truly listening to your story without judgment, focusing on your strengths and goals, and creating a safe, supportive space where you feel heard and empowered to build the life or relationship you want.

What’s your outlook on the future of healthcare delivery?The future of healthcare delivery is more flexible and accessible, blending virtual and in-person therapy to meet clients where they are. Personalized, solution-focused care will empower people to create meaningful change faster, improving overall mental and relationship health.

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