FOR IMMEDIATE RELEASE
New Ownership Continues 40-Year Legacy Of Contractor-First Service In Jacksonville
Jacksonville, FL – As Jacksonville’s contractor and property management markets continue to grow, long-standing local suppliers are facing a critical question: how to modernize operations without losing the trust that built their business. For one 40-year-old supply house, the answer lies in preserving relationships while quietly improving how work gets done.
Caudill Supply, a Jacksonville-based supplier serving HVAC contractors, property managers, and maintenance professionals, entered a new chapter in 2025 following a change in ownership. The transition comes at a time when many trades professionals are navigating tighter timelines, higher customer expectations, and increased pressure to resolve issues quickly.
Originally founded to serve apartment maintenance and property management needs, Caudill Supply built its reputation on accessibility and problem-solving. Customers relied on the ability to call, ask questions, and get answers without navigating layers of bureaucracy. That approach remains central under new ownership.
“The relationships were already here when we stepped in,” said Breone Buswell, Owner at Caudill Supply. “Our responsibility was to protect that trust while making sure the business is equipped to support customers for the next 40 years.”
Rather than implementing sweeping changes, the company focused on incremental improvements that support speed and reliability. Updated systems and expanded sourcing capabilities were introduced behind the scenes, while the customer experience remained familiar: direct access to knowledgeable staff, practical guidance, and solutions tailored to real-world job conditions.
For contractors and maintenance teams, continuity matters. Many rely on suppliers who understand the urgency of their work and the realities of mixed equipment brands, aging systems, and unexpected failures. Maintaining that institutional knowledge while improving operational efficiency has become a defining challenge for legacy businesses across the trades.
“People want to work with someone who knows their situation and can help them move forward quickly,” said Troy Buswell, Owner of Caudill Supply. “That hasn’t changed, even as the industry around us has.”
As Jacksonville continues to expand, ownership transitions like this highlight how local businesses can evolve without abandoning the service models that earned long-term loyalty in the first place.
Caudill Supply is a locally owned contractor supply house based in Jacksonville, Florida. For more than 40 years, the company has supported HVAC contractors, property managers, and maintenance professionals with access to HVAC, plumbing, electrical, and appliance parts. Caudill Supply is committed to dependable service, fair access, and long-term partnerships with the trades it serves.
Learn more about Caudill Supply at www.caudillsupply.com.
Contact Information
Troy Buswell, Owner
Caudill Supply
904-743-3000
[email protected]
www.caudillsupply.com
