Managing Life’s Details LLC

About Managing Life’s Details LLC

Managing Life’s Details helps seniors navigate through the “minutiae” of life. This includes: managing digital devices and incoming information, financial organization, assisting with medical and other appointments, end of life issues, etc. for example. We start with a presenting issue and “partner” with the client to solve for a successful resolution. We ask the client what their needs are, what is troubling them and then work down the list with them. With lots of available resources that we interview, we can tackle just any presenting problem. It is also our responsibility to assess what is not mentioned but needs to be addressed. As a result, the family and the client can enjoy less anxiety and more peace of mind.

What differentiates you from the competition?

We don’t really have a direct competitor but different groups might be doing parts of what we do, for example, paying bills but they are not coordinating the client’s cashflow or speaking with their financial advisor. Our primary focus is not medical, so (if appropriate) we involve a nurse or nurse care practitioner to take the lead in that area.

What are your top selling services or products that your company offers?

It is very custom focusing on the client. We START with what the client says they need, first-where do they need assistance? There’s no “checklist” to complete-we do a lot of listening

If you had one message to get across to future customers, what would it be?

Managing Life’s Details can tackle a range of responsibilities to help your loved one “live their best life”. It lowers anxiety for both the client and the out of town family resulting in more peace of mind because they know issues are being handled.

What is the biggest marketing challenge that you will face in the upcoming year?

Helping prospects and potential referral sources understand what we do and what we don’t do. We are a hybrid service that varies based on the client (and family’s ) needs. Our clients do not have relatives in town to help with smaller details that are necessary to address for the client’s peace of mind or for health reasons. If I say, “Think of your grandmother”.. the image helps them understand right away. Because processes and systems are much more complex now, the need is there to coordinate information.

What is the biggest operational challenge that you will face in the upcoming year?: Staying relevant on digital media

What is your approach to helping clients identify and solve key challenges?: Answered

How do you tailor your coaching or consulting style to different industries?: Answered

What are the most common misconceptions about consulting?: Nothing REALLY is accomplished but that is not true considering what we do

How do you measure the success of your client engagements?: Easy-asking the client directly and any family members

What trends are influencing the future of consulting and coaching?: I think with all the “shortcuts” designed now for almost any process (AI, client completes all forms, etc), having a place where you are listened to and your needs are clearly defined and addressed is beginning to be more valuable and valuable. This is not a “chat service” that forces you in to a box to try to solve something.
Life is even more challenging but especially for seniors with neurological and physical issues.

What’s the most rewarding part of your work?: Answered-when the client and family recognizes that we are a trusted advisor able to handle all levels of challenges facing the client.
Giving them peace of mind, with less anxiety during the journey of aging where most families don’t have much experience.

What skills do you think are essential for future consultants or coaches?: LISTENING AND COMMUNICATING…cannot be overstated in a fast paced world of “sound bites and reels”!